Wheek‑Approved Satisfaction Guarantee
Your happiness is as important to us as a fresh pile of hay is to a guinea pig. If something isn’t right, we’ll make it right — no wheeks or squeaks required.
30‑Day Guarantee
Contact us within 30 days of delivery.
Easy Solutions
Replacement, exchange, or full refund.
Photo Helps
We may request a clear
photo for damage/defects.
How to start a return, exchange, or refund
1. Contact us at cavywhispererus@gmail.com with your order number.
2. Tell us what’s wrong and attach photos for damaged or defective items so we can help fast.
3. Choose your solution — replacement, exchange, or a full refund.
4. If we need the item back, we’ll share simple return instructions
What’s covered
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Items damaged in shipping
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Defective products
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Items not as described
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Wrong size or incorrect item received
What’s not covered
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Normal wear and tear
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Damage from misuse or accidents
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Final‑sale/clearance items (unless damaged/defective on arrival)